Choy Kwok
Experienced professional with a diverse background of over 15 years:
Marketing, Business Development and Operations: Led BD, Marketing and Operations. Oversaw Content creation, Community initiatives, led Initial Exchange Offering (IEO) and oversaw Customer Support for the exchange/ trust.
Community Management & Operations: Led community management & operations for a Web3/Blockchain incubator, setting up offline events across various cities worldwide. Grew telegram groups/ chapters by 3-5x.
Sales Strategy & Go-To-Market: Sales Strategy & Go-To-Market planning, specifically focused on driving business growth in Australia & New Zealand markets.
Pricing Analytics, Business Intelligence, & Program Management: Launched a Global Program for Enterprise customers which is currently doing >$100M yearly.
Customer Success Team Leadership: Held a leadership position in Customer Success, overseeing a 15-member team, with over 80% Net Promoter Scores and 90% Customer Satisfaction Scores.
My experience & years of education
Education
Professional Experience
Responsibilities
- overseeing the overall operations and resources of the company
- making major corporate decisions
- acting as the main point of communication between the board of directors and corporate operations
- setting the company's strategy and vision, building the company's culture, and ensuring that the company meets its financial goals.
- driving innovation in blockchain technology, securing funding, and expanding the company's market presence in the blockchain ecosystem.